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Privacy Policy

This website is invented, produced and operated by

WOMA GmbH
Werthauser Str. 77-79
D-47226 Duisburg
Phone: +49 2065 304-0
info@woma.kaercher.com

(hereinafter: WOMA) handles all data processing procedures (e.g. collection, processing and transmission) in accordance with the statutory provisions. The following statement gives you an overview of what kind of data is collected, how it is used and passed on, what security measures WOMA takes to protect your data and how you can exercise your rights.


Contact / Data Protection Officer
If you - as the person concerned - have any questions regarding data protection or your rights, please contact the data protection officer of WOMA at:

Data Protection Officer
Mr. Daniel Adam
Werthauser Str. 77-79
datenschutz@woma.kaercher.com

 

§ 1 Collection, use and storage of personal data

If you use WOMA's online offer, WOMA collects various data from you, in some cases also so-called personal data. This is information relating to an identified or identifiable natural person (hereinafter referred to as "data subject").

1. Visiting the Kärcher websites in general
When visiting the WOMA websites, you transmit data to our web server via your Internet browser (for technical reasons). The following data is recorded during a running connection for communication between your Internet browser and our web server:


For reasons of technical security, in particular to prevent attempts to attack our web server, these data are temporarily stored by us. It is not possible for us to draw conclusions about individual persons on the basis of this data.

Legal basis of the storage is § 15 TMG.

Further personal information is only collected if you provide it voluntarily, for example as part of an inquiry or registration. Depending on the area concerned, Kärcher uses the personal data you provide to answer your enquiries, to process your order and for the purpose of technical administration of the websites. In detail, the use in the respective areas follows as follows:

2. Contact forms
If you contact WOMA via a contact form on the Kärcher website, the data you provide will be stored so that your message can be forwarded to the correct contact person. This is done in accordance with Article 6 lit b) GDPR for processing your request. Your data provided via a contact form will not be used for any other purposes, especially not for advertising. After answering your inquiry we will delete your inquiry and the related personal data.

3. Market research (e.g. Register&Win)
Within the statutory framework Kärcher uses your data for market research purposes and if you have expressly consented to this by ticking the checkbox next to the following text:

"I am interested in further surveys in the context of Kärcher market research!"

As part of "Register&Win" or other market research activities, WOMA stores your form of address, your name, your address, your e-mail address, your telephone number, the area to which you assign yourself (private or commercial) and - if you have filled in these fields or ticked the box - your year of birth as well as the part number, the product name, the date of purchase of your Kärcher product and that you are interested in further market research surveys. Kärcher will only use your data for market research in accordance with Article 6 lit a) GDPR if you have given your consent by ticking the appropriate box. Otherwise, your data will be used exclusively for your information in the event of a win pursuant to Article 6 lit b) GDPR.

4. Competitions
In the case of lottery campaigns, WOMA only stores the data necessary for the respective lottery (e.g. your name, your address, your e-mail address) for the implementation of the lottery in accordance with Article 6 lit b) GDPR. Only if you have explicitly given your consent to the use of your data for further purposes by ticking the box Kärcher will also use your data for market research or for sending newsletters in accordance with Article 6 lit a) GDPR.

5. Newsletter
You can subscribe to the WOMA e-mail newsletter - without giving your name - by registering for it with an e-mail address and expressly agreeing to its dispatch by ticking the checkbox next to the following text:

"I would like to subscribe to the Kärcher newsletter and accept the data protection regulations."

After your consent, which is requested by sending a confirmation e-mail, WOMA will then use your e-mail address as the recipient address for newsletter e-mails, through which you will be regularly informed about current offers and Kärcher products. This data processing is carried out on the basis of your consent in accordance with Article 6 a) GDPR. You can unsubscribe from the newsletter at any time.

 

§ 2 Transfer and deletion of personal data

1. Visiting the Kärcher websites
The data stored when merely visiting the WOMA websites (§ 1) will not be passed on to third parties.

2. Contact form
Only if your inquiry or remark is made to another company of the WOMA-group other than the company whose contact form you have used, your message and the associated data will be transmitted to the correct contact person within the correct company. The data you have entered in a Kärcher online contact form will not be passed on to other third parties unless you are specifically notified of this.

3. Market research
All data collected on the WOMA websites for the purpose of market research will be used exclusively for WOMA internal purposes and will not be passed on to third parties. They are deleted when their knowledge is no longer necessary for the market research.

4. Competitions
The data collected within the scope of a competition on the WOMA websites will be completely and immediately deleted after the end of the campaign and also not passed on to third parties.

5. Newsletter
The e-mail address you provide for newsletter registration will not be passed on to third parties. WOMA uses SC-Networks GmbH, Enzianstraße 2, 82319 Starnberg only for data processing on behalf of the company. If you no longer wish to receive the newsletter (§ 5 No. 3), your e-mail address will be deleted from the distribution list.

6. Transmission to authorities and other public bodies
Your data will only be passed on to third parties outside the WOMA-group, if the responsible public authority or state institution orders its disclosure in individual cases, then Kärcher is obliged to do so.

 

 

§ 3 Safety note

1. General technical and organizational measures:
WOMA has taken a variety of security measures to adequately protect personal information.

All data stored at WOMA is protected by physical and technical measures as well as procedural measures that restrict access to the information to specially authorized persons in accordance with this data protection declaration.

The WOMA websites are located behind a software firewall to prevent access from other networks connected to the Internet. In addition, only employees who need the information to perform a specific task will have access to personal information. These employees are trained in security and privacy practices and will keep your information confidential.

2. Secure data transmission
The transmission of your personal data within the framework of contect formular is encrypted using the industry standard Secure Socket Layer ("SSL") technology (SSL encryption version 3).

3. Credit card information
Credit card information provided by you is not stored at WOMA, but encrypted via hypertext transfer protocol secure ("https") directly by the payment service provider.

4. Passwords
You should never give your password for access to our website to third parties and you should also change it regularly. If you want to leave your customer account in the online shop, you should press the logout button and close your browser to prevent unauthorized access.

 

 

§ 4 Cookies / usage-related advertising (behavioural advertising)

Pursuant to § 15 Section 3 TMG, WOMA creates user profiles for purposes of advertising, market research or for the demand-oriented design of Kärcher websites, provided the user does not object to this. Their possibility of objection is described in the individual technical measures.

1. Use of cookies
"Cookies" are used for behavioural targeting on our website. These are text files by means of which data containing usage information (websites visited, number of visits, visiting times, length of stay on individual pages, etc.), i.e. usage profiles, are stored on your hard disk. These user profiles are anonymized and evaluated in a technical (statistical) evaluation procedure, in order to enable a selection related to the interests of the respective user when Internet advertising (e.g. banners) is uploaded to other websites. In no case personal data such as name, address, e-mail address are stored in the cookies.

2. Behavioural Advertising
The IP address is collected directly from the service provider of behavioural targeting - on the Kärcher websites this is the GroupM Competence Center GmbH - but only stored and further processed there either in shortened or encrypted form (i.e. replaced by another sequence of numbers that does not allow any conclusions about the original IP number sequence and cannot be traced back again). GroupM Competence Center GmbH also offers advertising for websites of other providers and uses its targeting systems to select the collected data for the purpose of user-oriented advertising. Further information on data protection and behavioural targeting of GroupM Competence Center GmbH and its technology can be found at www.xaxis.com/de/page/privacy-policy/. There you can also object to the anonymous analysis of your surfing behaviour.

You can also use your browser settings to prevent cookies from being saved. However, it is possible that not all of Kärcher's internet pages will then be displayed completely and/or correctly.

3. Adobe Analytics
This website also uses Adobe Analytics, a web analytics service provided by Adobe Systems Software Ireland Limited ("Adobe"). Adobe Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. If the information generated by the cookie about the use of the website is transmitted to an Adobe server, the settings ensure that the IP address is anonymized before geolocalization and replaced by a generic IP address before storage. On behalf of the operator of this website, Adobe will use this information to evaluate users' use of the website, to compile reports on website activity and to provide other services relating to website use and internet use to the website operator. The IP address transmitted by your browser as part of Adobe Analytics is not merged with other Adobe data. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Adobe from collecting the data (including your IP address) generated by the cookie and relating to your use of the website and from processing this data by downloading and installing the browser plug-in available at the following link: https://www.adobe.com/de/privacy/opt-out.html

4. Target
Once the user visits and interacts with websites and displays using Xaxis services, information about browsing, usage and interactions is collected. Xaxis may also collect information that identifies browsers and devices with which the user has previously interacted. Such information collected through the Xaxis services may include the type of internet browser, browser language and operating system used, internet protocol address ("IP address"), unique identifiers available on the user's device, connection type (wired or Wi-Fi), region where the device is located, network to which the device is connected, latitude/longitude of a (mobile) device, mobile operator (if available), the site and the page from which the user came previously and visited afterwards, display an advertisement and information about the website and page viewed by the user.

Devices include computers, mobile phones, tablets, e-readers or other digital devices that can maintain an internet connection.

Xaxis does not collect any user names, mailing addresses, telephone numbers, e-mail addresses or similar personally identifiable information about its services.

Xaxis may also receive information from other companies, including their customers, which is collected outside their services and made available to them for use in connection with the services. Xaxis may integrate this information into information collected through its services.

Xaxis uses the information collected through its services to ensure that users receive the most useful and relevant online advertising on websites.

5. Integration of media data by Cliplister

(1) This online offer uses interfaces to services of Cliplister GmbH, Schauenburgerstraße 116, 24114 Kiel ("Cliplister"). Cliplister is a professional enterprise cloud infrastructure from Germany for the organization, processing and distribution of media data such as images, videos, audio, PDF or 3D content. The content is stored on Cliplister and integrated into our website and can be played or accessed directly from our website.

(2) If you access a corresponding website of our offer, we establish a connection to Cliplister via web interfaces in order to make such content available to you in an optimal form. Your IP address and device-specific information are transmitted to Cliplister for the purpose of optimal and legally compliant presentation of the contents and recorded by Cliplister in encrypted and anonymous form.

(3) Further information on the purpose and scope of data collection and its processing by Cliplister can be found in the data protection declaration. There you will also receive further information on your rights to protect your privacy: https://cliplister.com/privacy.html

(4) The legal basis is Art. 6 para. 1 sentence 1 lit. f GDPR.

 

§ 5 Your rights

1. Information
You have the right to be informed at any time about the data stored concerning your person, its origin and recipient as well as the purpose of data processing. Please contact the Kärcher data protection officer.

2. Objection (market research)
You can object to the future processing of the data concerning you in accordance with Art. 21 GDPR at any time. The objection may be made in particular against processing for direct marketing purposes. Please send a short e-mail to marketresearch@woma.kaercher.com (no reason required).

3. Withdrawal of consent (e.g. newsletter dispatch)
You can withdraw your consent to the use of your personal data by WOMA, for example for sending you the WOMA newsletter, at any time. If you wish to withdraw your consent to receive the newsletter, please click on the link "Unsubscribe newsletter" in one of the received newsletter e-mails at the very bottom. In all other cases, please contact the data protection officer of WOMA GmbH.

4. Your other rights
You have the right to correct or delete or to limit the processing of your personal data, a right of objection to future processing and a right to data transferability.

Without prejudice to any other administrative or judicial remedy, you have the right of appeal to a supervisory authority, in particular in the Member State where you are staying, working or the place of suspected infringement, if you consider that the processing of personal data concerning you is contrary to data protection rules.

5. Competent supervisory authority
You can also contact the responsible supervisory authority of WOMA

The State Commissioner for Data Protection and Freedom of Information Nordrhein-Westfalen

Königstraße Kavalleriestr. 2-4
40213 Düsseldorf
Phone: +49 211 38424-0
URL: https://www.ldi.nrw.de
E-Mail: poststelle@ldi.nrw.de

in the event of complaints regarding the use of your personal data.